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3.2.4 Consistent Identification [Level AA]


Consistent Identification

3.2.4 Components that have the same functionality within a set of Web pages are identified consistently. (Level AA)Understanding Success Criterion 3.2.4

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Sufficent Techniques

Sufficient Techniques for 3.2.4 - Consistent Identification

Note: Other techniques may also be sufficient if they meet the success criterion.

  1. G197: Using labels, names, and text alternatives consistently for content that has the same functionality AND following the sufficient techniques for Success Criterion 1.1.1 and sufficient techniques for Success Criterion 4.1.2 for providing labels, names, and text alternatives.

Note 1: Text alternatives that are "consistent" are not always "identical." For instance, you may have an graphical arrow at the bottom of a Web page that links to the next Web page. The text alternative may say "Go to page 4." Naturally, it would not be appropriate to repeat this exact text alternative on the next Web page. It would be more appropriate to say "Go to page 5". Although these text alternatives would not be identical, they would be consistent, and therefore would satisfy this Success Criterion.

Note 2: A single non-text-content-item may be used to serve different functions. In such cases, different text alternatives are necessary and should be used. Examples can be commonly found with the use of icons such as check marks, cross marks, and traffic signs. Their functions can be different depending on the context of the Web page. A check mark icon may function as "approved", "completed", or "included", to name a few, depending on the situation. Using "check mark" as text alternative across all Web pages does not help users understand the function of the icon. Different text alternatives can be used when the same non-text content serves multiple functions.

Advisory Techniques

Advisory Techniques for 3.2.4 - Consistent Identification
  • Ensuring that the text alternative conveys the function of the component and what will happen when the user activates it (future link)

  • Using the same non-text content for a given function whenever possible (future link)

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